Calgary Front Desk Agent

Position: Calgary Front Desk Agent Role
Become a Front Desk Agent at The Dorian, Autograph Collection to create unique guest experiences at Calgary Downtown. Deliver exceptional service and manage hotel operations with professionalism.

In this pivotal role, you will be responsible for ensuring guests feel welcomed and cared for from the moment they arrive. Your friendly demeanor and problem-solving skills will play a crucial part in creating a memorable stay. Accurate check-ins, effective communication, and attention to detail are vital in making each guest’s experience a masterpiece.

Key Responsibilities:

• Provide excellent customer service to all guests

• Efficiently manage check-ins and check-outs

• Resolve guest issues with a helpful attitude

• Accurately process payments and handle cash

• Keep lobby and reception area well-maintained

Requirements:

• Customer service experience in a hospitality setting

• Hospitality or Tourism program graduates preferred

• Reliable, punctual, and proactive

• Strong teamwork and communication skills

• Ability to manage a fast-paced work environment

Enhance guest satisfaction through your proactive efforts in this Front Desk role at The Dorian.
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