Dorian Welcome Ambassador Position

Join our team as a Welcome Ambassador at Dorian, Autograph Collection & Courtyard by Marriott in Calgary. Provide memorable customer service while managing guest arrivals, coordinating valet, and sharing hotel and city information.

As a vital link in our guest experience, this role requires a focus on impeccable service and a friendly demeanor. Candidates should have at least one year of experience working in customer service within a hotel setting. You will engage with guests upon arrival, assist with luggage, and ensure a smooth transition during their departures.

Key Responsibilities:

• Greet and assist all guests entering the hotel

• Coordinate valet operations and guest vehicle flow

• Ensure the entrance area is clean and organized

• Assist with luggage loading and unloading

• Notify staff of VIP guests and special requests

Requirements:

• Minimum one year customer service experience required

• Hospitality or Tourism degree is beneficial

• Strong English communication skills are essential

• Capacity to handle luggage weighing up to 75 pounds

• Availability for various shifts, including evenings and weekends

Create an inviting and professional atmosphere for guests at the Dorian in Calgary.
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