Banquet Server; Casual

Job Description

We invite you to join the world of luxury hospitality at Fairmont Palliser as our new Banquet Server. Inspire and create the grandest experience for our guests, clients and colleagues every day. You will be an ambassador of luxury service in Calgary’s only choice for events. As a Banquet Server you will have the perfect opportunity to touch the hearts of our guests providing warm, engaging service and a deep knowledge of our menu offerings.

You will ensure that every moment becomes a memory for our guests. Reporting to the Director, Event Operations.

• Set up rooms & function areas in the hotel
• Explain the banquet menu to guests
• Assist those with special dietary needs or preferences and provide suitable assistance when recommending beverages
• Clear and reset tables as well as ensuring service areas are clean and tidy
• Set up, serve and tear down of bars
• Providing engaging and luxury service to our guests
• Responsible to ensure all our guests leave with a positive dining experience
• Maintain a safe and clean work environment and ensure that all Health & Safety standards are met, procedures followed and has the knowledge and tools to work safely
• Maintain awareness of and ensuring compliance with all food safety & hygiene policies and procedures are followed at all times
• Maintain awareness of and ensuring compliance with all sustainability and food waste reduction/diversion policies, procedures and programs at the hotel
• Follow all department and hotel policies, procedures and service standards
• Execute all other duties as assigned by the Director, Event Operations or their designate

• Previous experience in events or fine dining (serving or bartending) considered an asset
• Strong English communication skills (verbal and written)
• Flexible availability, with a focus on evenings and weekends
• Must be available to work on key holidays, including Christmas Day, New Year’s Eve, Mother’s Day, and during Stampede, as well as other designated blackout dates throughout the year
• Demonstrated ability to work collaboratively within a team, with minimal supervision
• Possesses a warm, caring, and personable demeanor
• Self‑motivated and capable of working independently
• Thrives in high‑pressure environments
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions
• Foster an inclusive environment where every individual feels valued and respected

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience.

Comprehensive benefits package including health, paramedical, dental, vision, life, and disability coverage for eligible employees. Company‑matched pension plan, as well as RRSP & TFSA options. Complimentary meal in staff cafeteria during shifts.

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.