Resort Activities Attendant

Job Description

Pay Rate: $20.05/hr

• Greet guests and assist them in selecting and fitting appropriate rental equipment (skis, snowboards, snowshoes, ice skates)
• Provide information on equipment features, proper usage, and safety tips.
• Assist with returns, check‑ins, and sanitization of equipment after use.
• Perform routine checks and maintenance of equipment to ensure proper function.
• Assist with inventory control, including receiving, storing, and tracking equipment.
• Ensure guests complete rental waivers and adhere to all rental policies.
• Offer recommendations on trail conditions, skill‑level suitable gear, and local activities.

• Organize activities and supervise up to 10 children ages 5 and up.
• Assisting Conference Services and Special events with functions as needed.
• Maintain a safe and fun environment for all children participating in activities.

• Welcome guests to the Health Club and ensure they have a safe and enjoyable experience.
• Ensure the Health Club area is clean and well‑maintained with adequate supplies in pool area and changing rooms.
• Instruct guests in use of equipment and ensure safety regulations are adhered to in fitness/pool areas.

• Facilitate activities for all guests, social activities, holiday events, walks, campfires, and more.
• Assisting Conference Services and Special events with functions as needed.
• Maintain a safe and fun environment for all guests participating in activities.

• Assist guests as they rent a canoe – taking payment, providing rules and basic canoeing instructions, helping guests into and out of the canoe.
• Assist in coordinating and facilitating Sunrise Canoe Experiences.
• Able to maintain a safe environment on the Canoe Dock and Lake for all guests.
• Ensuring canoes are in clean working order.
• To adhere to all Environmental/Health and Safety policies and procedures as required.
• Adhere to all environmental policies and programs as required.

• Previous experience in recreation, health club & pools, child care or a similar environment will be an asset.
• Must possess outstanding guest service skills, including professional verbal communication skills.
• Interest in health and physical activity, and enjoy working with children & families.
• Certification in CPR and First Aid required.

• Frequent standing and walking throughout shift.
• Occasional kneeling, pushing, pulling, lifting.
• Capable of lifting and moving canoes and towel bins (90 pounds+).

You may be required to work on holidays, weekends, overnights and other non‑day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.

• Subsidized staff accommodation provided on‑site for full‑time status employees.
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal).
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender‑Affirmation (Lifetime maximum of $10,000) for full‑time permanent status employees.
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full‑time permanent status employees.
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties worldwide.
• Access to the Mountain Explorer Travel Program – Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability).
• Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor.

Applicants must be legally eligible to work in Canada.

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence:

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.