Front Desk Agent Dorian

Position: Front Desk Agent at The Dorian
Become a key part of guest experiences as a Front Desk Agent at The Dorian, Autograph Collection in Calgary Downtown. Your friendly, proactive attitude will set the tone for amazing stays.

The Dorian is looking for a dynamic Front Desk Agent to enhance guest relations. This role requires a warm demeanor, an eye for detail, and strong problem-solving skills. If you thrive on engaging with guests and colleagues while ensuring exceptional service, we want to hear from you!

Key Responsibilities:

• Check guests in and out efficiently and courteously

• Address guest inquiries and resolve issues promptly

• Post charges and compute guest bills accurately

• Maintain lobby and front desk areas clean and welcoming

• Handle safe deposit boxes and wake-up calls requests

Requirements:

• Previous customer service experience in hospitality

• Hospitality or Tourism program graduate preferred

• Strong work ethic and reliable attendance

• Excellent communication and teamwork skills

• Ability to work flexible shifts, including weekends

Deliver unforgettable experiences at The Dorian by providing top-notch service as a valued Front Desk Agent.
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