Assistant Manager in Luxury Hospitality

Position: Assistant Manager Role in Luxury Hospitality
Step into leadership at Fairmont Palliser as the Assistant Manager of Front Office. Create exceptional guest experiences with your hospitality expertise in Calgary.

This position is part of the INSPIRE Leadership Development Program, where you'll gain invaluable managerial skills in the Front Office department.

Your role will encompass executing guest service goals, coaching colleagues, and leading operations to deliver impeccable guest experiences from check-in to check-out. Collaborate with a dedicated team to foster a culture of excellence in service.

Key Responsibilities:

• Drive guest satisfaction and loyalty enrollment

• Conduct training on Fairmont service standards

• Resolve guest concerns promptly and effectively

• Manage smooth arrivals and departures for guests

• Lead day-to-day Front Office operations and staff

Requirements:

• 2+ years of Rooms Division hospitality experience

• Demonstrated leadership potential

• Excellent organizational and communication skills

• Adaptable to fast-paced environments

• Hospitality or Business education is an asset

Contribute your leadership and service passion to Fairmont Palliser, enhancing guest relationships and team performance every day.
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