Front Desk Supervisor at Grey Eagle Resort

Join Grey Eagle Resort & Casino as a Front Desk Supervisor, where your hospitality skills meet Calgary's premier entertainment venue. Deliver exceptional guest service and manage front office operations in a vibrant environment.

In this supervisory role, you will be focused on maintaining high service standards while managing front desk operations. A minimum of three years in a full-service hotel is essential, along with supervisory experience. Proficiency in Microsoft Office and knowledge of the Micros OPERA PMS system will be pivotal in your daily tasks.

Key Responsibilities:

• Supervise front desk operations and guest services

• Ensure adherence to service quality standards

• Train and mentor front desk staff effectively

• Handle reservations and coordinate with departments

• Maintain calm during peak times while ensuring efficiency

Requirements:

• Hospitality Management Diploma or equivalent

• At least 3 years of full-service hotel experience

• 3 years in a supervisory role

• Knowledge of Microsoft Office applications

• Standard First Aid certification

Bring your experience and commitment to excellence to Grey Eagle Resort as a Front Desk Supervisor.
#J-18808-Ljbffr