Experienced Front Office Manager

Position: Experienced Front Office Manager Needed
Lead guest services as Front Office Manager with Inn Vest Hotels, focusing on operational excellence and exceptional customer experiences. Collaborate with a passionate team committed to hospitality.

In this managerial role, you will oversee all functions of the Front Office and Guest Services, ensuring the quality and training of the team meet Inn Vest's high standards. You’ll take a proactive approach in guest interaction and operational support, while collaborating with hotel management on marketing and sales initiatives.

Key Responsibilities:

• Supervise Front Office, Reservations, and Guest Activities

• Ensure staff are trained to uphold service quality standards

• Handle guest complaints with effective resolutions

• Monitor performance through guest satisfaction metrics

• Collaborate on occupancy and revenue management strategies

Requirements:

• Two years as a Guest Service Supervisor or Manager

• Degree or Diploma in Hospitality or related field desired

• Experience with Opera PMS and MS applications required

• Ability to lead with integrity and build relationships

• Willingness to work flexible hours, including holidays

At Inn Vest Hotels, drive guest satisfaction and operational success with your leadership and expertise.
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