Housekeeping Manager at Coast

Lead the Housekeeping department at Coast Calgary University Area Hotel by APA, ensuring high standards and team motivation. This role entails developing strategies, overseeing daily operations, and resolving guest service issues.

The ideal candidate will possess a secondary school diploma and three years of leadership experience in housekeeping. You will create departmental objectives, manage team workflow, and communicate effectively with staff. Strong problem-solving abilities and a commitment to service excellence are essential for success in this role.

Key Responsibilities:

• Create and implement a departmental plan for Housekeeping

• Manage and delegate duties among housekeeping staff

• Forecast needs and ensure adequate inventory levels

• Collaborate with other managers for service improvements

• Resolve guest service issues to maintain excellence

Requirements:

• Secondary school diploma required

• 3 years of leadership experience in housekeeping

• Industry-specific certifications in tourism and housekeeping

• Strong communication and customer service skills

• Flexibility for varied schedules including evenings and weekends

Elevate industry standards and team performance while exemplifying Coast’s core values in Calgary.
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