Assistant Spa Manager at Fairmont

Location: Lake Louise

Elevate guest experiences as an Assistant Spa Manager at Fairmont Chateau Lake Louise. Ensure exceptional service and efficient operations while supporting the Spa Director in managing daily tasks.

This important role requires strong leadership in overseeing spa operations and team development. You will actively participate in employee performance management and training, contributing to an outstanding guest service culture. Your commitment to maintaining high standards will ensure that spa experiences meet Fairmont's renowned luxury expectations.

Key Responsibilities:

• Lead daily spa operations to meet service standards

• Train and mentor team members for luxury service

• Manage reception and guest flow effectively

• Support revenue initiatives through upselling and bookings

• Monitor expenses and labour costs accurately

Requirements:

• Proven experience in a management role

• Strong communication and interpersonal skills

• Ability to uphold high-performance standards

• Proficiency in Microsoft Office and PMS software

• Commitment to guest service excellence

Bring your leadership, service excellence, and operational insights to Fairmont and enhance guests' spa experiences.
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