Assistant Front Office Manager

Position: Assistant Front Office Manager at Fairmont
Elevate your career in luxury hospitality as the Assistant Front Office Manager at Fairmont Palliser. This full-time, temporary position promises personal growth and leadership development in a prestigious environment.

As part of the INSPIRE Leadership Development Program, this role is ideal for passionate individuals aiming for a supervisory career in hospitality. You will assist the Front Office Manager, lead a team, and ensure seamless guest experiences at Calgary’s iconic hotel. Your responsibilities will encompass operations management, guest services, and staff training to uphold Fairmont’s high standards.

Key Responsibilities:

• Assist in achieving departmental goals and objectives

• Lead staff to deliver exceptional guest service

• Conduct training on service standards and guest interactions

• Oversee arrivals and departures for guest satisfaction

• Address guest concerns effectively and efficiently

Requirements:

• Minimum 2 years’ experience in Front Office operations

• Proven supervisory skills and team development

• Post-secondary education in Hospitality or Business is an asset

• Excellent communication and problem-solving abilities

• Adaptable to varied work schedules, including shifts

Drive hospitality excellence and inspire your team to create unforgettable guest experiences at Fairmont Palliser.
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