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Full-Time Reservations Manager Position

Job in Calgary, Alberta, T1W, Canada
Listing for: Canadian Rocky Mountain Resorts
Full Time position
Listed on 2026-07-30
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management, Hospitality & Tourism, Travel Industry, Guest Services
Job Description & How to Apply Below
Join our vibrant team at Basecamp Resorts as a full-time Reservations Manager in Canmore, Alberta. Play a crucial role in managing reservations and enhancing guest experiences across 13 properties.

As part of the Revenue & Sales team, the Reservations Manager will ensure accurate management of OTA bookings while focusing on revenue optimization. You'll collaborate closely with property teams and address reservation issues to sustain smooth operations. This role includes generating comprehensive revenue reports and potentially extending for ongoing success.

Key Responsibilities:

• Implement checks for OTA bookings accuracy

• Monitor payments, refunds, and rate changes

• Facilitate group bookings with the sales team

• Promptly address issues with guest services

• Generate revenue performance reports

Requirements:

• Proven experience in hotel reservations

• Excellent organizational and multitasking abilities

• Familiarity with property management systems

• Collaborative approach with various departments

• Willingness to work flexible hours

Lead the charge in boosting revenue and guest satisfaction at Basecamp Resorts as our Reservations Manager.
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