More jobs:
Concierge
Job in
Lake Louise, Calgary, Alberta, T3S, Canada
Listed on 2026-08-01
Listing for:
Fairmont Chateau Lake Louise
Full Time
position Listed on 2026-08-01
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hotel Front Desk
Job Description & How to Apply Below
Location: Lake Louise
Join the Fairmont Chateau Lake Louise as a full-time Concierge in Banff National Park. Guide guests through an exceptional wellness journey while enjoying breathtaking views and luxurious services.
This permanent role focuses on managing reservations at the new Basin Glacial Waters wellness facility. You will assist guests in selecting spa treatments and ensure their needs are met efficiently. Strong communication and organizational skills are essential to thrive in this guest-centric position.
Key Responsibilities:
• Handle reservations and respond to guest inquiries promptly
• Collaborate with Fairmont Spa for additional treatment options
• Meet booking quotas and promote hotel services
• Generate daily reports and maintain accurate records
• Assist Facility attendants and Lounge servers as needed
Requirements:
• Previous reservations or sales experience is preferred
• Familiarity with Opera PMS and CRS systems
• Strong communication and organizational skills
• Ability to lift up to 20 lbs and stand for long periods
• Willingness to work varied shifts
Become a key player in offering unique guest experiences at Fairmont Chateau Lake Louise.
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