Banquet Porter (Part-Time, Contract

Company Description

Sheraton Suites Calgary Eau Claire is a uniquely managed Fairmont property within Accor; operating as a franchised Marriott property.

Sheraton Suites Calgary Eau Claire is Calgary’s all-suite urban retreat between downtown city life and the scenic Bow River. Designed for those in pursuit of adventure, joy and relaxation, our downtown located hotel is nestled between the urban vibes of a bustling city and the peaceful tranquility of the Bow River and Prince's Island Park. Discover adventures from the heights of the Calgary Tower for enchanting city views to river floating down the Canadian Rockies glacier fed Bow River.

Experience the many sides of our beautiful city at Sheraton Suites Calgary Eau Claire.

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner Assess First prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

We invite you to join the world of hospitality at Sheraton Suites Calgary Eau Claire as our new Banquet Porter. The Banquet Porter plays a key essential role in the successful execution of meetings, conferences, weddings, galas, and special events by ensuring banquet spaces are professionally prepared, maintained, and restored. Through attention to detail, teamwork, and operational excellence, the Banquet Porter helps create seamless event experiences while supporting the Banquets, Culinary, Stewarding, and Conference Services teams.

Please note that this is a contract position with the start date in mid-August, 2026 and the end date of January 18, 2027.

• Consistently provide professional, friendly, and engaging service to all guests and clients throughout banquet and catered events.
• Maintain a positive, guest-focused attitude while supporting banquet operations behind the scenes and during events.
• Respond promptly to guest and colleague requests while maintaining professionalism and efficiency.
• Assist Banquet Servers and Banquet Captains in delivering exceptional guest experiences during meetings, conferences, weddings, galas, cocktail receptions, and catered events.
• Support a variety of banquet functions including plated meals, buffet service, coffee breaks, working lunches, receptions, and off-site catering events.

• Set up, prepare, and tear down banquet function rooms according to Banquet Event Orders (BEOs), floor plans, room diagrams, and event specifications.
• Arrange tables, chairs, staging, dance floors, linens, risers, portable bars, buffet stations, registration tables, and other banquet equipment according to established hotel standards.
• Install and remove event décor, signage, easels, pipe and drape, portable partitions, and other function room equipment as required.
• Ensure meeting rooms are clean, organized, and fully prepared prior to guest arrival.
• Perform room resets between functions while adhering to event timelines and operational priorities.
• Inspect banquet rooms before and after events to ensure cleanliness, presentation, and readiness for the next function.
• Assist with the setup and operation of beverage stations, coffee breaks, buffet displays, and portable bars.
• Provide bartending support and assist with beverage service when operationally required and appropriately certified.
• Assist with off-site catering event setup, transportation, and breakdown as required.

• Safely transport, move, and store banquet equipment including tables, chairs, dance floors, staging, portable bars, audio-visual equipment, linens, and service equipment.
• Ensure banquet storage areas, service corridors, and function spaces remain clean, organized, and free of hazards.
• Monitor banquet equipment for damage or maintenance concerns and report issues promptly.
• Assist with inventory organization, equipment counts, and replenishment of banquet supplies.
• Complete opening, closing, and side duties…