Banquet Server (Part-Time

Company Description

Sheraton Suites Calgary Eau Claire is a uniquely managed Fairmont property within Accor; operating as a franchised Marriott property.

Sheraton Suites Calgary Eau Claire is a uniquely managed Fairmont property within Accor; operating as a franchised Marriott property.

Sheraton Suites Calgary Eau Claire is Calgary’s all-suite urban retreat between downtown city life and the scenic Bow River. Designed for those in pursuit of adventure, joy and relaxation, our downtown located hotel is nestled between the urban vibes of a bustling city and the peaceful tranquility of the Bow River and Prince's Island Park. Discover adventures from the heights of the Calgary Tower for enchanting city views to river floating down the Canadian Rockies glacier fed Bow River.

Experience the many sides of our beautiful city at Sheraton Suites Calgary Eau Claire.

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner Assess First prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

We invite you to join the world of hospitality at Sheraton Suites Calgary Eau Claire as our new Banquet Server. The Banquet Server plays a key in delivering exceptional food and beverage experiences for meetings, conferences, weddings, galas, social events, and catered functions. Through professionalism, attention to detail, and outstanding service, our Banquets team creates memorable experiences while ensuring every event is executed seamlessly from setup to breakdown.

• Consistently provide professional, friendly, and engaging service to all guests throughout banquet and catered events.
• Deliver warm, attentive, and personalized service while maintaining a polished and professional appearance.
• Serve guests in a variety of banquet settings including plated breakfasts, lunches and dinners, buffet service, coffee breaks, working lunches, cocktail receptions, weddings, galas, and off-site catered events.
• Anticipate guest needs and respond promptly to requests, ensuring an exceptional dining experience.
• Explain menu offerings and assist guests with dietary restrictions, food allergies, and beverage selections.
• Maintain thorough knowledge of banquet menus, beverage offerings, ingredients, preparation methods, and service standards.
• Handle guest inquiries and concerns in a courteous, calm, and professional manner, escalating issues to leadership when appropriate.

• Execute banquet service according to established sequence of service and luxury hospitality standards.
• Serve food and beverages with attention to timing, presentation, accuracy, and guest satisfaction.
• Monitor guest tables throughout the event, proactively replenishing beverages and clearing finished courses.
• Clear, reset, and maintain banquet tables promptly while preserving the appearance of the event space.
• Refresh buffet presentations, replenish food and beverage items, and ensure displays remain clean, attractive, and fully stocked throughout service.
• Maintain cleanliness and organization of banquet stations, service areas, and heart-of-house work spaces.
• Collaborate closely with Culinary and Stewarding teams to ensure efficient and seamless event execution.

• Assist with the setup, preparation, and teardown of banquet function rooms according to banquet event orders (BEOs), floor plans, and event specifications.
• Arrange tables, chairs, linens, place settings, buffet stations, staging, and service equipment in accordance with hotel standards.
• Complete opening, closing, and side duties efficiently while maintaining banquet service standards.
• Ensure all banquet equipment, china, glassware, silverware, linens, and service tools are properly prepared, maintained, and stored.
• Monitor event timelines and communicate with Banquet Captains and leadership to ensure smooth execution of all…