Full-Time Night Manager at Dorian

Elevate guest experiences as a Full-Time Night Manager at The Dorian, Autograph Collection in Calgary, Alberta. Lead night operations with impeccable customer service and team motivation.

The Dorian, part of the Courtyard by Marriott Calgary Downtown, seeks a Night Manager with at least three years of supervisory experience in hospitality. This role demands exceptional leadership skills, focusing on training and empowering night associates to achieve high service standards. You will ensure smooth overnight operations and address guest concerns effectively.

Key Responsibilities:

• Lead and train night associates for optimal service

• Oversee overnight operations and houseperson duties

• Handle escalated guest concerns professionally

• Conduct regular safety and cleanliness walkthroughs

• Manage emergency situations with confidence

Requirements:

• Minimum three years in a supervisory role

• Hospitality or Tourism degree preferred

• Strong problem-solving abilities

• Excellent communication and teamwork skills

• Availability for overnight shifts including weekends

Ensure outstanding hospitality during nighttime hours while fostering a motivated team environment at The Dorian.
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