Hospitality Service Professional

SAIT's School of Hospitality and Tourism stands among the world's leading hospitality schools — CEOWORLD Magazine named us #1 in Canada and #14 globally in 2026. Renowned for our innovative curriculum, strong industry partnerships and unparalleled approach to applied learning, serving up excellence is what we do best.

Job classification
: A5326 - Institutional Service Sup I

# of positions: 4

Salary range: $46,217.60 - $51,313.60. Placement within the range is typically based upon a review of skills, experience, and internal equity.

Hours per week:40

Paid leave: 3 weeks vacation per year

Position End Date: August 31, 2028

Final date to receive applications: 4:00PM, August 27 2026

Launch your hospitality career with our Young Professionals Program! This two-year, full-time opportunity is designed for emerging hospitality professionals eager to build their expertise in one of Canada's leading hospitality learning environments. Working in Highwood Kitchen & Bar, you'll gain hands-on experience while collaborating with industry leaders, faculty, students, and partners.

Reporting to the Restaurant Operations Outlet Supervisor (or Academic Chair), you'll deliver exceptional guest experiences, support special events, and contribute to a dynamic live-learning environment. Beyond restaurant service, you'll model industry-leading hospitality standards, help support student learning through coaching and demonstration, and gain valuable exposure to restaurant operations, events, and hospitality leadership.

This role offers a unique blend of commercial restaurant experience and applied education, providing an accelerated pathway for professional growth.

* Please note work schedules are developed several weeks in advance and may include a combination of five-day work weeks and compressed work schedules (e.g., four 10-hour shifts), depending on operational requirements. Evening and weekend work is required to support restaurant operations and events.

• Deliver exceptional food and beverage experiences that exceed guest expectations.
• Model professional hospitality standards and contribute to seamless daily operations.
• Support reservations, guest communications, seating strategies, and service execution.
• Assist with POS transactions, cash handling, inventory activities, and maintaining a polished dining environment.

• Demonstrate industry‑leading service standards and professionalism for students.
• Support student learning through coaching, encouragement, and hands‑on demonstrations.
• Foster student confidence in guest interactions within a live service environment.
• Collaborate with faculty and supervisors to create positive, engaging learning experiences.

• Support the setup, service, and execution of weddings, corporate events, and special functions.
• Deliver outstanding guest experiences across a variety of hospitality events.
• Assist with event logistics, operations, and venue coordination.
• Provide operational support across multiple hospitality venues as needed.

• Participate in student engagement activities, orientations, tours, and hospitality showcases.
• Take part in leadership, service excellence, and Train-the‑Trainer development opportunities.
• Continuously build hospitality, coaching, and leadership skills through feedback and learning.
• Contribute to continuous improvement initiatives while supporting a culture of hospitality and lifelong learning.

• Diploma in Hospitality, Culinary, Tourism, or related post‑secondary diploma is preferred
• Minimum of 1-2 years service experience in a hospitality environment
• Experience in fine dining or upscale hospitality would be considered an asset
• An equivalent combination of experience and education may be considered
• Must possess current Proserve Certification
• Foodsafe certification or equivalent would be considered an asset
• Valid First Aid Certification is preferred
• WSET Level 1 Award in Wines (or equivalent wine education) is preferred

• Exceptional hospitality and guest service skills
• Strong…