Advisor, Events & Sales

A trusted advisor. A relationship builder. A creator of unforgettable experiences.

Blue Flame Kitchen (BFK) is one of Alberta’s most iconic brands, with more than 95 years of history bringing people together through food, learning, and unforgettable experiences. Everything we do is rooted in genuine hospitality, care for our guests, and pride in execution.

Reporting to the Manager, Event Coordination & Operations, the Advisor, Events & Sales is a strategic, client-facing role responsible for advising on, planning, and coordinating high-quality Blue Flame Kitchen events, private bookings, facility rentals, and related catering opportunities. This role provides full‑cycle event and sales support from inquiry and planning through documentation, vendor coordination, execution readiness, post‑event follow‑up, and financial close‑out.

This role is based in Calgary and requires onsite presence at ATCO Park to support collaboration, site visits, vendor coordination, client meetings, and event execution. Work may occasionally include evenings and weekends depending on event schedules, client needs, and business priorities. The role may require movement between event spaces, client areas, kitchen and service areas, and meeting rooms during planning and execution.

If you’re passionate about hospitality, thrive on building relationships, and enjoy turning client visions into exceptional events, we’d love to hear from you.

• Manage confirmation agreements, banquet event orders, internal documentation, and related event records for internal and external events, programs, and catering activity.
• Ensure client information, event details, menus, pricing, floor plans, timing, staffing needs, vendor requirements, and special requests are accurately captured and communicated.
• Maintain strong documentation standards, templates, processes, and best practices to support smooth planning and execution.
• Work directly with Sales and internal stakeholders on pre-event planning, contracting requirements, communication, and execution readiness.

• Serve as a primary client-facing planning resource for assigned events, private bookings, and related catering opportunities.
• Advise clients on food and beverage menus, floorplan options, décor, rentals, vendor services, timelines, guest experience considerations, and event customization.
• Conduct site visits and planning discussions with a strong understanding of event execution, space usage, and operational requirements.
• Support sales conversion, repeat bookings, and client confidence by providing responsive, accurate, and professional guidance throughout the planning process.
• Stay current on event trends, hospitality practices, and client expectations to identify opportunities that enhance BFK’s event offerings and revenue potential.

• Act as a key point of contact for vendor services and rental requirements, including contacting, booking, and confirming equipment and external services for assigned events.
• Coordinate with vendors, external clients, and internal teams to ensure event deliverables are clearly understood and accurately executed.
• Support the development and marketing of facility rentals in collaboration with Sales and Marketing when requested.
• Maintain professional vendor and client relationships that reinforce Blue Flame Kitchen’s brand, hospitality standards, and service excellence.

• Manage event invoices and support accurate client billing for events, catering, programs, and classes.
• Serve as a liaison between Sales, Business Development, and Finance to support timely invoicing, billing clarification, month‑end reporting, and reconciliation.
• Advise and train team members on event, catering, and program billing processes where required.
• Support sales metrics, month‑end reporting, and forecasting activities, including input into revenue stream planning and reforecasting.

• Anticipate planning gaps, operational risks, and execution needs, and proactively…