Guest Services Associate at + Leisure

Position: Guest Services Associate at Travel + Leisure Co.
Location: Canmore

Become a Guest Services Associate with Travel + Leisure Co. and deliver exceptional guest experiences at our resort. Engage guests from check-in to check-out, and share local attraction insights.

This vital role focuses on ensuring guest satisfaction while handling reservations, processing payments, and providing comprehensive resort information. In this dynamic position, you will showcase your communication and organizational skills while maintaining high service standards. Each day brings new opportunities to make memorable experiences for our guests.

Key Responsibilities:

• Greet guests warmly and complete registration process

• Manage cash transactions and balance receipts

• Address guest inquiries and resolve issues promptly

• Ensure compliance with safety and operational procedures

• Perform pre-arrival calls and confirm reservations

Requirements:

• High School diploma or equivalent preferred

• 1 year of guest services or customer service experience

• Strong organizational and communication skills

• Familiarity with Microsoft Office

• Detail-oriented and ability to multitask

Elevate guest experiences by utilizing your hospitality skills and passion for service at Travel + Leisure Co.
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