Assistant Event Manager

Job Title:

Assistant Manager - Event Operations

Compensation:  $65,000-$70,000 annually

Benefits & Perks:  Group Benefits (Medical, Dental & Vision), RRSP Matching, Professional Development: $500 annually, Generous Vacation Program

Position Summary
Reporting to the Manager, Event Operations, the Assistant Manager, Event Operations is responsible for taking a leading role in the organization of daily operations, training, systems and procedures, and standards of service for all events. Direct reports include the supervisor, Event Operations, and event staff.

Key Responsibilities

Plan, coordinate, and direct workflow of tasks to ensure all room set‑ups and catering logistical requirements are met or exceeded for all catered functions and events.

Participate in supervising teamwork, including training, performance management, and coaching staff on customer expectations and technical aspects of the space.

Coordinate the requirements of the on‑campus delivery and catering program.

Ensure that the MCEC department meets operational compliance with relevant federal, provincial, municipal and university legal and policy requirements, including but not limited to:

health and fire safety

responsible alcohol service

scissor and man lifts

food safety

Ensure proper storage and maintain inventory controls related to event set‑up and A/V equipment.

Identify items and areas that require maintenance, submit tickets to the Facilities team, and work with them to schedule a time for the work to be conducted.

Maintain accurate inventories of all supplies, furniture, fixtures, and equipment, including all catering, linen, decor, and alcohol related supplies. Identify product supply needs and prepare required supplier orders.

Provide summarized client feedback to the C&E department with the goal of increasing customer experience.

Ensure all spaces are maintained and cleaned.

Hire, train and schedule hourly event staff. Plan and communicate daily assignments for all levels of staff.

Oversee the logistics of on‑campus delivery and catered events. Personal participation, as appropriate, in the actual provision of guest service requirements is expected.

Manage the proper preparation and closure of events, including cleaning, alcohol consumption tabulation, cash outs, setting up for the following day's events, and ensuring that all C&E spaces are secure.

Work closely with Sales and Coordination team to ensure the timely, accurate planning and execution of events.

Communicate with other SU departments regarding staffing, liquor, and other event‑related needs.

Provide support to the other food and beverage departments to facilitate effective product ordering, equipment setup, and staffing.

Seek to continuously improve the guest experience, especially concerning service, setup, and aesthetic touches.

Focus on controlling costs and labour expenses related to event execution.

Assist with administrative tasks where necessary, and perform other duties as assigned by the Manager, Operations.

Leadership
The position is responsible for supervising and providing ongoing training of a team of hourly employees and salaried supervisors. Supervisory duties include shift task assignment, planning and directing workflow as per operating standards and general procedures, assisting with performance evaluations, and improving operations. The position makes recommendations on staff hiring and performance, which are communicated to the Manager, Event Operations.

Working Conditions

lifting/carrying: 10 to 40 lbs.

operation of aerial lifts

pushing/pulling: 10 to 80 lbs. daily

variable temperatures

standing and walking for extended periods of time

high level of public interaction

repetitive motions: walking, bending, lifting

facility congestion and noise

Scheduling…