Bell​/Valet Attendant

Position: Bell/Valet Attendant (Full-time, Contract)
Company Description  Sheraton Suites Calgary Eau Claire is a uniquely managed Fairmont property within Accor; operating as a franchised Marriott property.
Company Description  Sheraton Suites Calgary Eau Claire is a uniquely managed Fairmont property within Accor; operating as a franchised Marriott property. Sheraton Suites Calgary Eau Claire is Calgary’s all-suite urban retreat between downtown city life and the scenic Bow River. Designed for those in pursuit of adventure, joy and relaxation, our downtown located hotel is nestled between the urban vibes of a bustling city and the peaceful tranquillity of the Bow River and Prince's Island Park.

Discover adventures from the heights of the Calgary Tower for enchanting city views to river floating down the Canadian Rockies glacier fed Bow River. Experience the many sides of our beautiful city at Sheraton Suites Calgary Eau Claire.

Job Description  Dedicated to creating meaningful, personalized guest experiences, the Bell / Valet Attendant is a key Guest Services team member and an ambassador of the hotel’s service culture. Often the first face guests see upon arrival, this role creates lasting impressions through operational excellence, attentiveness, and professionalism. As a Bell / Valet Attendant, you will assist guests with luggage, valet their vehicles, and deliver personalized service while collaborating closely with colleagues across Front Office and other departments to ensure a seamless guest experience.
Please note that this is a contract position with the end date December 18, 2026.

Key Responsibilities  Guest Arrival, Departure & Valet Services
Greet guests warmly upon arrival and departure, delivering professional, personalized service.
Safely and efficiently assist guests with luggage, including transporting, loading, and unloading items.
Operate guest vehicles for valet parking, adhering to hotel policies and traffic regulations.
Deliver guest requests, amenities, and other items accurately and promptly.
Provide accurate guidance on hotel facilities, local attractions, and transportation.
Collaborate with Guest Services team members and other departments to ensure smooth arrivals, departures, and guest requests.
Guest Experience & Personalization   Anticipate and respond to guest needs, creating personalized experiences.
Maintain professional appearance, conduct, and service standards at all times.
Promote hotel facilities, amenities, and services thoughtfully and effectively.
Ensure all guest interactions reflect the hotel’s commitment to connection, care, and service excellence.
Communication & Collaboration   Communicate clearly and professionally with guests, colleagues, and leadership across departments.
Report operational issues, lost and found items, or vehicle-related incidents promptly.
Collaborate with colleagues to ensure seamless service during peak arrivals and departures.
Qualifications  What will you bring to this role?
Valid Alberta Class 5 driver’s license with a current driver’s abstract; ability to safely operate both automatic and manual transmission vehicles.
Minimum 1 year of experience in hospitality, customer service, or related field; prior bell, valet, or concierge experience preferred.
Ability to follow written and verbal instructions accurately and perform basic math for transactions.
Availability  Must be available to work days, evenings, overnights, weekends, and holidays to meet operational requirements.

Physical Requirements   Ability to lift, carry, push, or pull (up to 23 kg.) repeatedly and safely throughout the shift.
Required to stand, walk, bend, stoop, climb stairs, and move quickly for extended periods during a shift.
Ability to assist guests with luggage, carts, and other items multiple times per shift.
C…