Spa Reception Agent at Fairmont Banff

Be the welcoming face of The Fairmont Spa as a Spa Reception Agent. Provide an unforgettable experience through personalized greetings and expert treatment selections.

At Fairmont Banff Springs, we are seeking an enthusiastic Spa Reception Agent to ensure our guests feel valued and well taken care of. This role requires knowledge of spa services and exceptional communication skills. You will book treatments and manage inquiries, all while maintaining a pristine reception area.

Key Responsibilities:

• Provide personalized greetings to all spa guests

• Book and schedule spa treatments efficiently

• Oversee reception area and maintain inventory levels

• Process payments and conduct spa booking checks

• Support Spa Reservations and adapt to various tasks

Requirements:

• Minimum 1 year in spa or hospitality industry

• Diploma or Degree in hospitality is an asset

• Proficient in Microsoft Office applications

• Excellent written and verbal communication skills

• Must be legally eligible to work in Canada

Deliver exceptional guest experiences as a Spa Reception Agent at The Fairmont Spa!