Courtyard Marriott Front Desk Agent

Position: Courtyard by Marriott Front Desk Agent
Elevate guest experiences as a Front Desk Agent at Courtyard by Marriott Calgary Downtown. Deliver outstanding service that guests will remember for years.

As a key team member, your friendly demeanor and customer-focused attitude will help set the tone for a positive guest experience. You will manage all aspects of guest interactions, including check-ins, resolving issues, and maintaining accurate billing procedures. A strong ability to work under pressure is vital for this busy and engaging role.

Key Responsibilities:

• Provide exceptional service to all guests upon arrival

• Respond promptly to guest issues and requests

• Process check-ins and check-outs efficiently

• Ensure the cleanliness of the front desk area

• Answer phone calls with professional etiquette

Requirements:

• Customer service experience in hospitality

• Graduates of Hospitality or Tourism programs preferred

• Strong work ethic and reliability

• Effectively communicate with guests and team

• Must be able to work various shifts

Enhance our guests’ experiences at Courtyard by Marriott with your exceptional front desk skills and warm hospitality.