Front End Service Clerk; North Hill

Position: Front End Service Clerk (North Hill)
We invite you to join the world of luxury hospitality at Fairmont Palliser as our new Room Attendant. Inspire and create the grandest experience for our guest, clients and colleagues every day.

As a valued member of the Housekeeping Department, the Room Attendant is responsible for maintaining the highest standards of cleanliness throughout the hotel, with a primary focus on Guest rooms. Reporting to the Executive Housekeeper.

Key Responsibilities

Ensure Guest rooms meet the cleanliness standards set by the Fairmont Palliser Housekeeping Department

Perform turndown services as required, following established protocols

Stock linen carts efficiently to support daily operations

Promptly report any necessary repairs or maintenance to the Housekeeping Office

Restock Guest Room Mini-Bars as per hotel standards

Use cleaning products properly, adhering to safety guidelines and wearing required Personal Protective Equipment

Follow all training on Safe Work Practices and job procedures to maintain a secure environment for both guests and colleagues

Remain vigilant and report any suspicious activity or individuals to the Housekeeping Office

Immediately report any lost and found items to the Housekeeping Office

Understand and comply with Emergency and Fire Procedures, ensuring the safety of guests and hotel property

What will you bring to this role?

Previous housekeeping or cleaning experience is an asset

Ability to communicate effectively in English both written and verbal

Strong organizational and time-management skills

Strong attention to detail and commitment to maintaining high cleanliness standards

Ability to work efficiently in a fast-paced environment with minimal supervision

Excellent organizational and time management skills

Availability to work flexible shifts, including weekends and holidays

Physically capable of standing for extended periods, lifting, bending, and performing repetitive tasks

Knowledge of cleaning products, equipment, and safe handling procedures is an advantage

Willingness to adhere to all hotel policies, including safety and hygiene protocols

Additional Information

Employee Benefits:

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience.

We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.

Comprehensive benefits package including health, paramedical, dental, vision, life, and disability coverage for eligible employees.

Company-matched pension plan, as well as RRSP & TFSA options.

Complimentary meal in staff cafeteria during shifts.

Our Values
Respect:
We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.

Excellence:
We make genuine connections, and we cherish every opportunity to make the people around us feel special.

Belonging:
We celebrate our differences. We support each other and we always stand together.

Empowerment:
We have authority to take initiative and anticipate moments that create unforgettable experiences.

Integrity:
We build trust through mutual respect and being authentic.

Our commitment to Diversity & Inclusion:
Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.