Lead Global Partner Operations at Pursuit

Excite your career at Pursuit by leading Global Partner Operations, focusing on delivering outstanding service to Travel Trade partners through effective management of reservations and operations. Your leadership will propel team performance and partner satisfaction.

As Lead of Global Partner Operations, you'll manage a team that ensures smooth operations for hospitality, attractions, and transport partners. You'll be responsible for monitoring reservations, enhancing communication across departments, and analyzing feedback for process improvements. Your leadership experience and strong problem-solving skills will be crucial for success.

Key Responsibilities:

• Oversee the global partner operations team’s daily activities

• Guarantee accuracy in reservations and payment processing

• Collaborate across departments to confirm service viability

• Address partner concerns and enhance service quality

• Analyze performance data to drive operational efficiency

Requirements:

• 3+ years in travel or hospitality reservations management

• Proven experience in team leadership

• Knowledge of CRM tools like Opera Cloud is a must

• Strong analytical and organizational skills

• Fluent in English; another language is beneficial

Advance your career in a collaborative environment that values service excellence and operational improvements at Pursuit.