Conference Services Coordinator

A fantastic opportunity has arisen for a  Conference Services Coordinator  to be part of the Rimrock Banff, Emblems Collection.
At the Rimrock, we create more than luxury experiences, we create moments that move people.
Guided by Wellness, Adventure, and Culture, our Heartists live and work in one of the most inspiring places on Earth, delivering hospitality with purpose and heart.
Here, every day brings connection, growth, and unforgettable memories, on and off the clock.
Live boldly. Work with heart. Stay moved.

Competitive Salary:  $49,000 - $59,000 gross annually, based on previous experience and education.
Reporting to the Director of Conference Services & Catering, the Conference Services Coordinator plays a key role in supporting the planning, organization, and execution of events at Rimrock Banff, Emblems Collection.
This position is responsible for the full ownership of internal hotel events, coverage support during periods of absence of the weddings and catering-only sales manager, while also providing essential coordination support to the Conference Services leadership team for group and conference business. The Coordinator acts as a central point of contact for internal stakeholders and clients, ensuring all event details are executed with precision, consistency, and care.
Highly organized and detail-driven, this role requires strong structure, clear communication, and a commitment to delivering seamless experiences. The successful candidate brings a thoughtful, methodical approach to event planning and takes pride in ensuring every detail is accounted for, supporting the elevated standards of an ultra-luxury, Emblems Collection property.
This is an ideal opportunity for a disciplined and dependable professional who thrives in a structured environment and values accuracy, collaboration, and operational excellence.

Key Responsibilities  Internal Event Ownership and Handling of Assigned Group Conferences & Events   Act as the primary owner and point of contact for all internal hotel events, including employee events, leadership meetings, trainings, and wellness initiatives.
Build strong relationships with department leaders to understand event objectives and deliver meaningful, well-executed experiences.
Ensure internal events reflect Rimrock’s pillars of Culture, Wellness, and Adventure.
Maintain consistent standards of quality and execution across all internal functions.
Event Planning & Documentation   Prepare and manage all event documentation, including Banquet Event Orders (BEOs), event timelines, and setup details.
Ensure all information is accurate, complete, and communicated effectively to operational teams.
Maintain structured records and documentation to support seamless event execution.
Support site inspections and planning meetings for assigned events.
Event Execution & Coordination   Oversee on-site execution of assigned events, ensuring alignment with planned details and service standards.
Act as a central coordination point between departments to ensure smooth operations.
Monitor event progress and proactively address any operational challenges.
Ensure all events are delivered with consistency, professionalism, and attention to detail.
Curated Programming & Wellness Support   Support the development of curated event experiences in collaboration with Conference Services leadership.
Assist in integrating wellness, culture, and adventure elements into internal and external events.
Work collaboratively with internal partners to ensure programming aligns with brand standards and guest expectations.
Communication & Coordination   Act as a liaison between conference services, culinary, operations, and internal stakeholders.
Ensure clear and timely communication of event details across all teams.
Support internal coordination to maintain alignment and operational readiness.
What You Bring   2–4 years of experience in event coordination, conference services, or hospitality operations.
Strong organizational skills with exceptional attention to detail and accuracy.
Ability to manage structured processes, timelines, and documentation with consistency.
Clear and professional communication skills with a collaborative, service-oriented approach.
Ability to manage multiple priorities while maintaining a high level of accuracy.
A disciplined, reliable work style with strong follow-through and accountability.
Bonus if You Bring   Experience in a luxury hotel or resort environment.
Familiarity with banquet event orders (BEOs) and event…