Assistant Manager Fairmont Gold

Position: Assistant Manager Fairmont Gold Experience
Location: Lake Louise

Elevate your career with Fairmont Chateau Lake Louise as an Assistant Manager focused on the Fairmont Gold experience. Lead a dedicated team to deliver luxury service while enjoying stunning views of Banff National Park.

In this full-time role, you will oversee operations for the exclusive Fairmont Gold, ensuring exceptional service standards across rooms and food. Harness your leadership skills by coordinating with Lounge Servers and enhancing guest experiences through recognition initiatives and personalized service. This is a unique opportunity to thrive in a premier hospitality setting surrounded by nature’s beauty.

Key Responsibilities:

• Lead and coordinate Fairmont Gold operations to maintain high standards

• Supervise Lounge Servers and ensure exceptional guest service

• Implement guest recognition initiatives for personalized service

• Manage guest relations and oversee special requests and concerns

• Support pre-arrival communications and lounge assistance

Requirements:

• Previous leadership experience in guest relations

• Strong luxury service knowledge and training

• Background in Food and Beverage preferred

• Familiarity with Property Management Systems

• Computer literate in Microsoft Windows applications

Step into a pivotal role where luxury service meets outstanding guest engagement at Fairmont Chateau Lake Louise.