Job specializations:
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Hospitality / Hotel / Catering
Job Description & How to Apply Below
Location: Banff
Deliver overnight guest services for Basecamp as a Full-Time Night Auditor, balancing accounts and handling requests across boutique hotel properties.
This permanent position supports guests arriving at night, manages reservations, and reconciles daily accounts. You will also need availability for morning and evening shifts when required. Success requires organization, attention to detail, computer proficiency, and independent problem-solving across multiple properties.
Key Responsibilities:- Respond to booking queries by telephone, email, and in person
- Check in nighttime arrivals and handle guest requests
- Reconcile accounts promptly after the day shift
- Monitor properties for security and quiet-hour compliance
- Maintain organized, professional front desk and common areas
- Availability for AM, PM, and night audit shifts
- Strong organizational skills and attention to detail
- Ability to work independently with little supervision
- Computer, telephone, and Property Management System proficiency
- Ability to communicate with guests across multiple properties
Use guest service, account reconciliation, and property systems expertise to support Basecamp overnight operations.
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