Elk & Avenue Hotel Front Desk Agent

Location: Banff

Become a key contributor to guest satisfaction as a Front Desk Agent at Elk & Avenue Hotel, nestled in beautiful Banff, Alberta. Enjoy an enriching work environment while fostering connections.

In this role at Pursuit, you will directly shape guest experiences as you manage check-ins, handle inquiries, and promote local attractions. Strong communication and attention to detail are essential to thrive in this fast-paced role where every interaction counts.

Key Responsibilities:

• Greet and check-in guests with friendly assistance

• Facilitate check-out and process payments efficiently

• Provide information on hotel amenities and local interests

• Manage high volumes of inquiries with professionalism

• Maintain a tidy work environment and assist with clerical tasks

Requirements:

• Passion for guest service excellence

• Strong interpersonal and communication skills

• Capable of standing and moving for extended periods

• High school diploma;
Bachelor's degree preferred

• Criminal record check consent mandatory

Bring your best service skills to Elk & Avenue Hotel, enhancing every guest’s memorable stay.