Hotel Arts Front Desk Agent

Deliver exceptional guest service as a Front Desk Agent at Hotel Arts in Calgary, using Opera, reservations, and clear communication.

This Front Desk Agent supports hotel guests through check-ins, check-outs, inquiries, reservations, and destination guidance. The position manages guest concerns, rates, account folios, and special requests while coordinating information with colleagues and departments. Front office experience is preferred.

• Address guest concerns proactively and professionally
• Review reservations and group resumes for accuracy
• Manage rates, account folios, and special requests
• Complete check-ins, check-outs, inquiries, luggage, and reservations
• Balance cash floats and communicate key information

• Flexible availability for evenings, weekends, holidays, and overnights
• One to two or more years of relevant experience preferred
• Opera or property management systems knowledge is an asset
• Microsoft Office product knowledge required
• Excellent verbal and written communication skills

Bring hospitality passion, professional communication, and front office expertise to guest service at Hotel Arts in Calgary.