Lead Hand Steward

Lead Hand Steward
Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus – artists, leaders, and thinkers – to unleash their creative potential.

Banff Centre for Arts and Creativity acknowledges, with deep respect and gratitude, our home on the side of Sacred Buffalo Guardian Mountain. In the spirit of respect and truth, we honour and acknowledge the Banff area, known as “Minhrpa” (translated in Stoney Nakoda as “the waterfalls”) and the Treaty 7 territory and oral practices of the Îyârhe Nakoda (Stoney Nakoda) – comprised of the Bearspaw, Chiniki, and Goodstoney Nation– as well as the Tsuut’ina First Nation and the Blackfoot Confederacy comprised of the Siksika, Piikani, Kainai.

We acknowledge that this territory is home to the Shuswap Nations, Ktunaxa Nations, and Metis Nation of Alberta, Rockyview District 4. We acknowledge all Nations who live, work, and play, help us steward this land, and honour and celebrate this place.

The Opportunity
Banff Centre is looking for an energetic and positive Lead Hand Steward. The Lead Hand Steward oversees and provides direction to the Stewarding team in the absence of the Stewarding Manager and Stewarding Assistant Manager. They are responsible for the cleaning of all dishes, cutlery, glassware, pots and pans, as well as the cleanliness of the dish room, garbage room, food lift, hallway to garbage room, kitchen floor and portable equipment.

Specific Accountabilities
Reporting to the Stewarding Assistant Manager/Stewarding Manager, below are some key accountabilities:

Read function board and ensure that all necessary dishes are set up

Help ensure that all equipment is in good working order and ready for use

Assist ensuring inventory needs for daily use and special functions

Fill and drain the dishwasher during the shift

Retrieve dish cabinets and empty them in a timely manner

Sort dirty dishes, cutlery, glassware by type and load into the machine

Unload clean dishes and kitchenware and store in designated areas

Prepare pots and pans for loading into dishwasher

Follow a weekly schedule of cleaning, soaking, and polishing duties as determined by the Assistant Chief Steward/Chief Steward

Clean, polish and prepare banquet equipment for special events

Clean dishwasher after each meal period by emptying water tanks, discarding all garbage collected in the tanks, spraying any residue of the inside of the machine and polishing the outside of the machine including the unloading end of the dishwasher

Clean walls, ceilings and floors in the dish-room and garbage room, including garbage bins according to daily and weekly cleaning schedule.

Keep the hallway adjacent to the dish-room and food lift clean

Racks and drip pans to be replace in Alto Shams when cleaned

Make sure all drains remain unplugged and cleaned at the end of shift

Spray and clean carts/cabinets when required

Ensure garbage, compost and recycling bins are hosed and soaped when necessary

Clean and organize dish-room shelves and kitchen shelves where the inserts are kept

Buckets and lids to be organized and stored in the proper area

Sweep and mop fridges weekly

Change linen and rag bags and take to assigned bins

Qualification and Educational Requirements

2-4 years of Stewarding experience or similar experience

Understanding of Food and Beverage operations

Previous team lead experience is an asset

Strong customer/client service orientation as the position required dealing with internal and external clients

Able to lift and carry up to 30 pounds

Able to communicate and take directions in English

Special Requirements

Due to the nature of the job, this position requires the candidate to be available to work a flexible, irregular schedule and weekends.

Employment Terms & Benefits

In accordance with CUPE…