Night Auditor Guest Services

Position: Full-Time Night Auditor Guest Services
Deliver overnight guest services for Basecamp as a Full-Time Night Auditor, balancing accounts and handling requests across boutique hotel properties.
This permanent position supports guests arriving at night, manages reservations, and reconciles daily accounts. You will also need availability for morning and evening shifts when required. Success requires organization, attention to detail, computer proficiency, and independent problem-solving across multiple properties.

Key Responsibilities:

Respond to booking queries by telephone, email, and in person
Check in nighttime arrivals and handle guest requests
Reconcile accounts promptly after the day shift
Monitor properties for security and quiet-hour compliance
Maintain organized, professional front desk and common areas
Requirements:
Availability for AM, PM, and night audit shifts
Strong organizational skills and attention to detail
Ability to work independently with little supervision
Computer, telephone, and Property Management System proficiency
Ability to communicate with guests across multiple properties
Use guest service, account reconciliation, and property systems expertise to support Basecamp overnight operations.