Manager, Hotel & Transitions

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Manager, Hotel Openings & Transitions based in Canada .

This is an exciting opportunity for an experienced hospitality professional to oversee hotel openings, conversions, brand transitions, and property departures across the United States and Canada. In this role, you will manage a diverse portfolio of projects, ensuring that hotels meet operational, commercial, technological, and brand requirements throughout each transition. You will act as a key point of contact for hotel owners, management companies, property leaders, and internal stakeholders, driving progress and resolving challenges along the way.

Working within a collaborative, international hospitality environment, you will coordinate cross-functional teams to ensure operational readiness and a seamless guest-facing experience. Your work will directly contribute to successful hotel launches, stronger brand consistency, and optimized commercial performance. This remote opportunity offers significant exposure to hotel operations, brand management, and strategic project coordination.

• Manage a portfolio of new hotel construction openings, property conversions, internal brand-to-brand transitions, and hotel departures across the United States and Canada.

• Coordinate hotel opening and transition activities through dedicated online management platforms, supporting tools, documentation, and established procedures.

• Monitor project milestones, track overall progress, identify potential risks, and ensure all opening and transition requirements are completed within established timelines.

• Manage expedited or exceptional hotel openings, ensuring critical tasks are completed accurately and efficiently within compressed deadlines.

• Develop practical solutions to operational challenges, including limited on-site resources and specific technology, service, or product requirements.

• Serve as a primary point of contact for hotel owners, management companies, hotel leadership, and internal business partners throughout the opening and transition process.

• Collaborate with Commercial Performance teams, Brand Organizations, Revenue Management, Technology, Quality Assurance, Architecture, and Design & Construction to ensure operational readiness.

• Coordinate hotel initialization across sales, brand marketing, global distribution, reservations, online travel agencies, and customer loyalty programs.

• Ensure hotel information is accurately configured, enhanced, and commercially available across relevant distribution and property systems, including GDS, PIM, CRS, and brand websites.

• Partner with Revenue Management and other commercial stakeholders to support hotel readiness, service optimization, and business performance.

• Identify opportunities to improve existing procedures, tools, and programs, contributing to more efficient and consistent opening and transition processes.

• Communicate project updates, resolve stakeholder concerns, and escape issues that could affect opening schedules, operational readiness, or brand compliance.

• At least 4 years of professional experience in the hotel industry or a related field, including experience in a management or supervisory position.

• A minimum of 2 years of experience working within branded hotel environments.

• At least 3 years of experience collaborating directly with hotel General Managers, property owners, or hotel management companies, or 3 years of corporate experience within a major hospitality organization.

• Willingness and ability to travel up to 20% as required.

• Strong understanding of hotel operations, property management, brand standards, and the operational requirements associated with hotel openings and transitions.

• Experience managing multiple projects simultaneously, monitoring milestones, prioritizing competing demands, and delivering results within established deadlines.

• Excellent organizational and problem-solving skills, with the ability to navigate unexpected challenges and develop practical solutions.

• Strong communication and stakeholder management skills, with the ability to collaborate effectively with internal teams, hotel leadership, owners, and external partners.

• Ability to work independently in a remote environment while maintaining strong cross-functional relationships.

• Attention to detail and the ability to manage operational documentation, system configurations, and complex project…