Job specializations:
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Hospitality / Hotel / Catering
Job Description & How to Apply Below
Lead front office operations at Fairfield by Marriott Buffalo-Airport in Cheektowaga while coordinating guest services and supporting hotel management.
This full-time Front Office Supervisor oversees daily desk activity and assists the management team. The position emphasizes guest service, staff supervision, reservations, and Property management system use. Morning and evening shifts, plus weekend availability, are required.
Key Responsibilities:- Coordinate front office operations and guest services
- Supervise staff by planning, assigning, and directing work
- Resolve complaints and front office problems
- Complete guest check-ins and check-outs through the system
- Manage reservations, payments, and guest requests
- Customer service experience; hotel experience preferred
- Hotel brand experience is a plus
- High school diploma or equivalent preferred
- Computer knowledge including Property management system, Word, and Excel
- Valid driver's license and acceptable driving history
Bring supervisory judgment, reservation expertise, and responsive guest service to Fairfield by Marriott Buffalo-Airport in Cheektowaga.
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