D365 Functional Analyst - Human Resources

The opportunity:

Associated Engineering, a proudly Canadian, employee-owned company, is seeking an experienced Microsoft Dynamics 365 (D365) Functional Analyst - Human Resources (HR) to join our team. The successful candidate will be responsible for supporting, configuring, maintaining, and enhancing Dynamics 365 Human Resources and related HR capabilities in a post-implementation sustainment environment. The role ensures workforce, employee lifecycle, organizational, compensation, benefits, leave, and self-service processes are effectively supported through system configuration, process alignment, issue resolution, reporting support, and continuous improvement activities.

The position acts as a bridge between Human Resources, Digital Services, business stakeholders, and vendors to support reliable HR operations and maximize business value from the platform.

• Flexible/hybrid working arrangements, depending on position
• Market competitive salaries, with annual reviews
• Opportunity to become a shareholder and invest in the company's long term growth & success
• Matching company pension program, increasing over time

• Comprehensive benefits including:
  • Health/dental/vision coverage
  • Fitness allowance
  • Employee and family assistance programs
  • Mental health supports
• Paid time off so that you can recharge including:
  • Generous paid vacation
  • Paid office closure over December holiday break
  • Industry leading paid sick time
  • Maternity/paternity leave top up program
• Ongoing support for your professional development and growth
  • Active Young Professional group
  • Formal mentoring programs
  • Paid professional development hours
  • Capacity building seminars
  • Engineer In Training programs
• Opportunities to participate in social club activities and events
  • Company-wide social events
  • Regular lunch-and-learns
  • Community volunteer opportunities

• Analyzes HR business requirements and provides functional expertise for Dynamics 365 Human Resources and related HR business capabilities.
• Translates HR policies, procedures, employee lifecycle processes, and business requirements into sustainable system configurations, business process designs, test scenarios, and support practices.

• Investigates and resolves functional issues related to employee records, jobs, positions, organizational structures, compensation, benefits, leave and absence, onboarding, offboarding, employee self-service, and manager self-service.
• Reproduces issues in non-production environments to determine root cause, validate corrective actions, and reduce production risk.

• Maintains HR system configuration including organizations, jobs, positions, compensation frameworks, benefits plans, leave and absence policies, skills, certifications, onboarding, offboarding, and self-service functionality.
• Supports post-implementation sustainment by validating configuration, aligning HR processes to standard functionality, and reducing unnecessary customization where practical.

• Assesses the functional and cross-process impact of proposed changes across D365 HR, D365 Finance and Operations, payroll-related integrations, reporting, security, employee self-service, and downstream HR processes.
• Prepares change documentation, configuration notes, release readiness materials, implementation support materials, and test evidence.

• Creates and maintains runbooks, support procedures, configuration documentation, business process documentation, user guidance, and knowledge articles for assigned HR functional areas.
• Contributes to a known error database and repeatable support practices that improve service consistency and reduce reliance on individual knowledge.

• Diploma or degree in Business Administration, Commerce, Accounting, Finance, Human Resources, Information Systems, Computer Science, or a related discipline.
• Equivalent combination of education, HR business process experience, HR system experience, D365 application experience, and ERP sustainment experience will be considered.
• Microsoft Dynamics 365 Human Resources, Finance and Operations, Power Platform, or related Microsoft certification is preferred.
• Human Resources professional designation such as Chartered Professionals in Human Resources (CPHR), or equivalent, is considered an asset.
• 8+ years of experience supporting enterprise Human Resource Management Systems (HRMS), Human Capital Management (HCM), ERP Human Resources, or comparable cloud HR platforms.
• Typically requires 3 to 5+ years of Dynamics 365 Human Resources, ElevateHR, or comparable HR application experience, including functional support, configuration, implementation, enhancement, or sustainment activities.
• Experience supporting HR processes such as jobs and positions, organizational structures, employee records, employee lifecycle management, compensation, benefits administration, leave and…