Team Lead, Facility Assessments

SUMMARY

The Team Lead will be the team leader for the Facility Assessment consulting practice responsible for executing assigned Facility Assessment deliverables. The Team Lead, Facility Assessment swill apply project management practices (scope, time and cost), customer service, building condition assessment processes and technical standards in leading a team to perform and validate specialized asset assessments for the purpose of identifying asset condition, deficiencies and expected renewal needs at client facilities.

Projects are typically of low to moderate risk and exposure. Estimated travel for site assessments is approximately 20-40% annually.

The Team Lead will be assigned specific client facility assessment programs and/or projects and will oversee a team of assessors to provide mentoring, coaching and guidance and ensure successful delivery of customer engagement, quality and timely reports, resource efficiency, accurate data integrity, and accountability.

• Team Lead will be a dedicated technical assessor and project manager on specific programs/projects that include various facility assessments for BGIS clients. Clients include commercial, institutional, and industrial clients with real estate holdings throughout North America.
• Team Lead will support the launch of all new business services, pilot programs, new tools/technologies, guide and/or train team members to achieve their role expectations.
• Support on-demand preparation of proposals defining scope, deliverables, requirements, timelines, budgets.
• Lead communication with key program/project stakeholders on all client corporate real estate accounts and on-demand projects regarding logistics, schedules, project progress, and any related health and safety issues.
• Document and maintain full BCA processes for each client program.
• Applies specialized knowledge of building condition assessment processes and technical standards in conducting asset assessments and other specialized asset assessments.
• Identifies and evaluates specialized asset component and systems conditions and deficiencies.
• Complete asset assessment condition reports using various asset assessment management software.
• Provide recommendations and cost estimates for repair or lifecycle renewal of building components and systems for inclusion in the client capital budget plans.
• Continuously incorporate best practices in order to optimize program delivery and value to the client.
• Prioritize and perform competing tasks on multiple programs and projects.
• Performs complex facility assessments with ability to travel 20 to 40% annually.

• Support overall end-to-end project management of all assessment programs and group functions.
• Lead project management of individual programs/projects under management supervision.
• Identify project risks, develop and implement mitigation and contingency plans.
• Create, maintain, and track project schedules/maps, work orders, and deliverables in dashboards.
• Implement tools, technology, and software related to client specific reporting and deliverables.
• Communicate monthly project status to key stakeholders.
• Communicate monthly and weekly schedules to key stakeholders.
• Develops strong client service orientation and maintaining internal relationships.
• Review and update facility assessment staff training processes and training documents.
• Performs other duties, as assigned.

• Perform weekly technical reviews of report submissions in various formats.
• Provide weekly feedback on technical reviews for data quality control.
• Perform detailed technical reviews for new team member deliverables.
• Perform weekly progress tracking of project deliverables.
• Identify costs and risks of poor performance and non-compliance.

• Perform monthly financials - tracking deliverables, updating financial software.

• Manages the quality of deliverables and timeliness of completion for assigned team members.
• Models mature and reliable team leadership with emotional intelligence.
• Participate in the recruitment of resources.
• Provides mentoring, coaching and guidance to…