Warehouse Operations Supervisor

Overview

Canada Cartage is an iconic Canadian company with over 100 years of helping organizations grow and succeed in Canada. We provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross-docks, and distribution centers, we are one of Canada’s largest and most trusted supply chain service providers. We are driven to exceed customer expectations, supported by technology and innovation to bring simplicity to complex logistics challenges.

We work with intelligent and focused leaders who are driven to create an outstanding customer experience in partnership with Canadian leading brands. Canada Cartage is rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered and high performance is championed. Founded in 1914, Canada Cartage dominates the industry by delivering innovative fleet solutions.

Position Summary Canada Cartage Logistics Solutions is seeking a results-driven Operations Supervisor to lead overnight warehouse operations. Reporting to the Assistant General Manager, the Supervisor is responsible for safety, efficiency, quality, and employee performance while delivering exceptional customer service.

Location: Calgary, Alberta

Schedule: Sunday to Thursday, Night shift: 8:00 PM to 4:30 AM

• Supervise inbound and outbound parcel sortation to meet customer SLAs
• Manage warehouse flow, space utilization, shipping, and receiving
• Lead, train, schedule, and evaluate warehouse team members, including payroll accuracy
• Plan labor and manpower requirements, including overtime and time-off approvals
• Maintain inventory accuracy and resolve discrepancies
• Ensure compliance with SOPs, GMPs, and health & safety regulations
• Oversee safety, security, housekeeping, and accident investigations
• Communicate daily with customers, carriers, vendors, and internal teams
• Prepare and maintain operational reports and productivity metrics
• Support culture-building initiatives and promote company values

• 1 to 2 years warehouse operation supervisory experience
• Proven front-line leadership experience in warehousing/distribution
• Ability to adapt to a changing environment and make quick, effective decisions
• Strong communication, organization, and problem-solving skills
• Knowledge of material handling equipment and health & safety legislation
• Good working proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

• Cohesive team and a positive, hard-working atmosphere
• Meaningful opportunities for career growth
• Company-wide recognition initiatives designed to recognize employees for outstanding customer service, teamwork and core values
• Perks: discounted hotels, car rentals, entertainment, gym memberships, phone plans, electronics
• Fun events throughout the year, like summer barbecues and driver-appreciation week
• Community involvement through volunteering and charitable donations
• We are a strong company that navigates through challenges to benefit from favorable economic conditions

• Canada Cartage has been recognized on Forbes list of Canada’s Best Employers for six straight years
• Trucking HR has named Canada Cartage as one of Canada’s Top Fleet Employers for the 8th year in a row, with additional recognitions as an Employer of Distinction for the 4th year
• Forbes 2023 recognition as one of Canada’s Best Employers for Diversity

• Canada Cartage is committed to the objectives of the Accessible Canada Act (ACA). We strive to meet accessibility needs in a timely manner and welcome accommodation requests during the application process and employment duration.
• We thank all applicants; however only those selected for an interview will be contacted.
• We conduct a criminal record check, verify education, and check references before start date.
• We are committed to employment equity and encourage applications from Aboriginal people, members of visible minority groups, and women.