Team Lead, Organizational Change Management

Team Lead, Organizational Change Management

Trans Mountain Corporation operates Canada’s only pipeline system transporting oil products to the West Coast. We deliver approximately 890,000 barrels of petroleum products each day through a dual pipeline system of more than 1,150 kilometres of pipeline in Alberta, British Columbia and Washington state.

Trans Mountain also operates a state‑of‑the‑art loading facility, Westridge Marine Terminal, with three berths providing tidewater access to global markets.

As a federal Crown corporation, Trans Mountain continues to build on more than 70 years of experience delivering operational and safety excellence through our crude oil pipeline system.

With our expanded pipeline system now in place, Trans Mountain provides enhanced direct access for Canadian crude oil to world markets. The expansion realizes a world‑class system for oil transport, developed to Canada’s high standards within one of the most stringent regulatory regimes in the world, creating long‑term economic benefits, enhanced marine protection, enhanced safety and emergency management capabilities, and enhanced skilled‑worker capacity building in communities and Indigenous groups.

Trans Mountain’s core values – Safety, Integrity, Respect and Excellence – guide our every step. Each obstacle we’ve overcome or success we’ve experienced has been the result of a shared commitment to living these values every day. Together, we’re focused on doing the right thing for each other and our communities. If you are looking for an opportunity to apply your strengths in an environment that encourages Safety, Integrity, Respect, and Excellence, we invite you to explore this opportunity with us!

Department: Human Resources

Reports to: Director, HR Business Partnerships & Organizational Change Management (OCM)

Worker Type: Employee

Position Type: Full‑time

Work Setting: In‑office

Trans Mountain is seeking a collaborative, motivated, and values‑driven individual to join our dynamic team as a Team Lead, Organizational Change Management. In this position, you will play a critical role in ensuring that organizational projects and change initiatives meet their objectives on time with high levels of adoption. This role will focus on the people and technology side of change including shifts in business processes, systems and technology, job roles and organizational structures to ensure successful transitions across the department and/or organization.

A key responsibility of this position is integrating, enhancing, and applying both new and existing management tools, methodologies, and processes. Working in partnership with the Director, the Team Lead will also support the intake and assessment of requests for OCM involvement, evaluating the depth, complexity, and urgency of changes to determine appropriate OCM approaches and resourcing.

The successful candidate is accountable for developing and executing change management strategies that drive stakeholder alignment, increase benefit realization, enhance readiness, and promote adoption of new strategies, processes, and technologies - ultimately enabling the organization to achieve its goals and optimize business performance.

• Lead and oversee a team of contract change practitioners, providing direction and quality assurance to ensure consistent delivery of change management support across initiatives.
• Work collaboratively with the Director to forecast upcoming OCM requirements, evaluate impacts on team capacity, and proactively plan for scaling, reallocation, or extension of contract resources.
• Monitor workload, capacity, and changing business demands across the OCM team, and provide regular assessments and recommendations to the Director regarding resourcing needs, shifts in priorities, or required adjustments to service levels.
• Partner with stakeholders to understand their strategic objectives, culture, and readiness for change, conducting comprehensive impact assessments, change readiness and identify key stakeholders.
• Review and enhance existing change management processes, tools, and templates, while also designing new resources to build a…