Clinic Director

Are you a performance-driven leader who thrives in a fast-paced, client-focused healthcare environment? Do you enjoy building strong teams, driving results, and delivering an exceptional patient experience?

Dermapure is the leading name in non-invasive medical aesthetics, combining expertise with cutting-edge technology. With 68 clinics across Canada, our philosophy is based on offering high-end, innovative, and non-surgical treatments designed to rejuvenate the skin while ensuring visible, natural, and long-lasting results.

• Performance Management:
  Own clinic KPIs including revenue, conversion, productivity, and budget performance. Analyze monthly dashboards and implement corrective actions promptly. Translate corporate strategy into daily execution and measurable results.
• Staff Management:
  Maintain consistent floor presence to coach, support, and redirect in real time. Recruit, train, schedule, and manage a team of 10+ employees. Lead performance conversations, set expectations, and hold team members accountable. Optimize staffing and schedules based on seasonal demand and clinic traffic.
• Client Relationship Management:
  Ensure a high-touch, premium client experience at every visit, address client concerns promptly and professionally, support and execute client events that drive engagement and retention.
• Clinic Operations Management:
  Ensure accurate billing, protocol compliance, and smooth daily clinic flow, oversee inventory, purchasing, employee discounts, and facility standards, identify and implement process improvements that increase efficiency and service quality.

• Bachelor’s degree in business administration, healthcare management, or a related field (equivalent experience may be considered).
• Minimum of 3+ years of relevant leadership experience in a medical aesthetics clinic, dental office, or similar healthcare environment.
• Proven track record of managing and developing teams of 5-10 employees.
• Experience collaborating with medical professionals, such as doctors or nurse practitioners, is highly preferred.
• Strong background in sales, with demonstrated success in motivating and leading a sales-driven team to achieve performance goals.
• Excellent verbal and written communication skills.
• Strong organizational and problem-solving skills, with the ability to multitask and manage priorities during peak periods.
• Proficiency in using business software tools and systems for reporting and operational efficiency.
• Demonstrated integrity, discretion, and ethical leadership.
• Ability to adapt to a fast-paced, dynamic environment and implement change effectively.
• Social media management experience for business accounts is a plus.
• Proficiency in English is essential for this position, as all communication with clients and colleagues is conducted exclusively in English.

We care about our employees. We innovate to succeed. We dare to be different. We empower each other to rise.

Only selected candidates will be contacted for an interview. Dermapure is proud to offer equal opportunities to all candidates.