Competition & Events Coordinator; Temporary Term Position

Overview

The Competition & Events Coordinator is responsible for planning, coordinating, and delivering approximately 50–55 sport competitions and events hosted annually at the MNP Community & Sport Centre. This role leads the development and implementation of systems, procedures, and best practices to ensure consistent, high-quality event delivery. As the primary lead for competitions ranging from local to international levels, as well as member-based events, the coordinator oversees all aspects of event execution—from initial planning through post-event wrap-up.

Key responsibilities include operational execution, budget management, staff and volunteer training, and clear, timely communication with internal and external stakeholders. The successful candidate will ensure every competition and event is delivered to a world-class standard.

Reports to: Sport Services Manager

• Free facility access based on hours worked plus a variety of free and discounted programs & services.
• Employee recognition program.
• Annual staff events including BBQs, Corporate Challenge, December holiday party and many more.
• Free parking and close to transit with a C-train and bus stop steps away.

• Troubleshoot operational challenges and provide exceptional service within the department and outside of the department.
• In collaboration with the Sport Services Manager, establish solid working relationships within the team and other departments to ensure a cohesive working environment in regards to events and competitions.
• Assist in the organization of new hires for Event Timing and Technology Positions, including specific training on policies & procedures and streamlining the training plans for the department.
• Act as a key information source by providing the Sport Services Manager with customer feedback, system enhancements, recruitment needs, training and development needs, ideas for rewards and recognition, new programs/services and on-going quality improvement.
• Be responsible for coordinating coverage for timing technician duties during their absence.
• Complete daily/monthly invoicing as required and ensure accuracy of individual contracts specific to the events you oversee.
• Clerical and facility operational responsibilities such as facility bookings, answering telephone and email inquiries, maintain correspondence with customers, administer rentals into the Intelli system, and collection of payment.
• Assist the Sport Services Manager in regard to development and implementation of competition and event policies, procedures and standards.
• Backfill other Sport Services responsibilities as needed, such as updating public schedules on the website, generating daysheets, or creating internal and external bookings.
• Any other duties as assigned.

• Review reports and expenditures for previous month/fiscal year.
• Propose and implement improvements in order to prepare the event budget estimates for the current or upcoming fiscal year.
• Ensure that the event areas of responsibility are performed within budget and assist with the development and monitoring of program financials, budget, statistical reports, and research for all events and space.
• Creation of event pricing packages and benchmarking background for events.

• Assist the Sport Services Manager in working with the Sales and Marketing Team with preparation of promotional material for events. (Newsletters, electronic signs, board packages etc.)
• Actively communicate with both internal and external customers on special events, space changes and service changes and new incentives.
• Communicate with and follow-up on team needs and requests. Identify key areas of service and program enhancement.
• Report accident and incident reports to the Health and Safety Coordinator.

• Cross train with Event Timing & Technology Specialists and reestablish training manual.
• Assist the Sport Services Manager with annual performance reviews for Event Timing and Technology Specialists through regular follow up, feedback and coaching with employees.
• Ensure timing team members are carrying out their duties to meet team…