Assistant Service Manager at Woodridge Ford

Join Wood Automotive Group as an Assistant Service Manager at Woodridge Ford Lincoln, where your leadership in automotive services will enhance customer satisfaction. This key role involves developing team strategies and managing daily operations effectively.

The Assistant Service Manager will report directly to the Service Manager, contributing to the team's growth while ensuring superior service experiences. Candidates should possess supervisory skills and a strong background in retail service operations. You'll monitor work-in-progress, oversee administrative tasks, and take action on customer feedback promptly.

Key Responsibilities:

• Maintain superior customer satisfaction and follow-up

• Perform administrative tasks like R.O. close out

• Develop and implement service team strategies

• Assign duties to staff with clear expectations

• Lead and manage the Service Department effectively

Requirements:

• Experience managing and developing employees

• Previous Service Advisor experience preferred

• Excellent communication and organizational abilities

• Ford or PBS experience is an asset

• Commitment to community and customer excellence

Your leadership will directly impact the service experience at Woodridge Ford Lincoln.
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