Program Manager for Disruption Recovery at WestJet

Join West Jet as a Program Manager specializing in disruption management to enhance operational recoveries. This hands-on role involves in-person collaboration and strategic planning.

This position works closely with various teams within the Operations Control Centre. You will lead initiatives focused on automation and real-time decision-making while ensuring practical solutions are implemented. Your ability to build strong governance and manage integrated plans will greatly contribute to improving recovery outcomes and the guest experience.

Key Responsibilities:

• Oversee delivery of disruption recovery initiatives and upgrades

• Manage timelines, dependencies, and risks effectively

• Ensure all initiatives align with West Jet’s operational goals

• Collaborate across teams to drive execution and resolve issues

• Conduct readiness exercises and transition plans for initiatives

Requirements:

• Bachelor’s degree or equivalent experience in relevant fields

• Significant experience in managing complex operational programs

• Proven ability to collaborate across functional teams

• Experience with training and process updates

• Relevant project management certification is a plus

Become a vital part of West Jet's commitment to outstanding operational recovery and guest experience.
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