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Job Description & How to Apply Below
Elevate operations and enhance customer satisfaction as the Operations Manager at a vibrant travel agency. This full-time leadership role leverages your tourism experience to foster effective management.
In this pivotal role, you will oversee daily agency functions and guide staff to ensure smooth operations. With a college diploma and 3 to 5 years in the industry, your leadership will drive efficiency and service excellence. Analyzing market trends and addressing customer needs will be critical in enhancing agency performance.
Key Responsibilities:
• Direct and oversee daily travel agency operations
• Organize tasks for improved efficiency
• Assign duties and manage staff members
• Analyze market trends for consumer demand
• Resolve customer requests and complaints effectively
Requirements:
• College degree in a related field
• 3 to 5 years' experience in the tourism industry
• Ability to work well under pressure
• Permanent or temporary resident status in Canada
• Strong leadership and problem-solving abilities
Drive success and customer satisfaction through effective agency management.
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