Job Description & How to Apply Below
The MLCA works to consult on issues arising in the areas of community development, transportation, parks and green space.
The Opportunity
The Marda Loop Communities Association (MLCA) is seeking an experienced and community focused General Manager to lead the day-to-day operations of our organization, facilities, staff, and programs. This leadership role works closely with the Board of Directors to support strategic priorities, community engagement, and operational excellence.
The General Manager is a full-time employee position that serves as the key liaison between the Board, staff, volunteers, and community members while ensuring the successful delivery of programs, services, and facility operations.
Key
Duties & Responsibilities
Leadership & Operations
Collaborate with the Board to develop and implement strategic and operational plans in alignment with the MLCA Vision and Mission
Act as an advisor to the Board on all aspects of the association's activities; identify, assess, and inform the Board of internal and external issues that affect the Association
Oversee the daily operations of the MLCA facilities, staff, and community programs
Represent the MLCA at community activities to enhance the organization's community profile
Provide leadership and guidance to staff, volunteers, and contractors
Ensure organizational policies and procedures are up to date and adhered to, and that privacy standards are followed
Prepare monthly reports and attend Board and Executive meetings
Program & Community Management
Plan, organize, promote, and evaluate community programs and events
Oversee the MLCA Preschool program operations and staff, in partnership with the Preschool Director
Identify opportunities for new programs and community initiatives
Administer the MLCA Sponsorship Program, ensuring accurate record keeping and that sponsor obligations are delivered
Respond to community members’ concerns and questions, being either in person walk-in, by email or by telephone, in a timely manner
Maintain positive relationships with hall renters, community stakeholders, schools, City representatives, and local organizations
Support marketing initiatives, website updates, newsletters, and social media communications
Human Resources Management & Financial Oversight
Determine staffing requirements for organizational operations and program delivery
Recruit, supervise, mentor, and support staff and program leaders
Develop and manage annual operating and program budgets
Work collaboratively with the Bookkeeper to ensure financial compliance and reporting
Support grant applications, sponsorship administration, and organizational record keeping
Facility & Risk Management
Assist with facility maintenance planning and vendor coordination
Help oversee building systems, equipment maintenance, and safety requirements
Support organizational risk management and insurance oversight
Position Qualifications
About You…
You are an experienced and collaborative leader who thrives in a community environment. You bring strong problem‑solving skills, sound judgment, and a passion for creating positive community experiences through effective leadership and service delivery.
Required Skills & Experience
Post-Secondary education in a related field or an equivalent combination of education and experience
Minimum 5 years of progressive management experience in a non-profit, recreation, or community-based organization
Demonstrated strategic leadership, organizational, and interpersonal skills
Experience in operations, budgeting, staff supervision, and program management
Demonstrated success in securing grants and managing the grant application process
Knowledge of Human Resources and non-profit governance best practices
Solid financial and business acumen, including working P&L…
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