Program Manager, Operations Control at WestJet

Step into the Program Manager role at West Jet, focusing on disruption management and operational efficiency. This role promotes teamwork and innovative solutions in a dynamic environment.

Working in person, you will lead vital initiatives that improve recovery processes and establish strong partnerships across the Operations Control Centre. Your expertise in integrating advanced decision-support tools will play a key role in optimizing operational responses and enhancing guest satisfaction.

Key Responsibilities:

• Manage the portfolio of disruption recovery initiatives

• Develop integrated program plans ensuring accountability

• Engage various stakeholders for unified execution

• Identify and mitigate risks proactively

• Coordinate effective training and process changes

Requirements:

• Relevant bachelor’s degree or equivalent experience required

• Extensive experience leading complex, cross-functional initiatives

• Proficient in operational readiness and governance

• Strong communication and facilitation skills

• Preferred certification in project management methodologies

Drive your career forward at West Jet, where your efforts directly impact operational performance and customer experiences.
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