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Travel Operations Manager
Job Description & How to Apply Below
Step into a leadership position as the Travel Agency Operations Manager, focusing on streamlining operations and boosting customer satisfaction. A full-time role, it requires leveraging your tourism expertise for effective management.
This key role at a customer-centric travel agency involves overseeing daily operations and managing staff to ensure high-quality service. With a college diploma and 3 to 5 years in tourism, you will be responsible for organizing tasks, analyzing customer needs, and handling complaints. Your insights will help develop strategies to improve agency effectiveness.
Key Responsibilities:
• Oversee daily operations at the travel agency
• Organize daily tasks for better performance
• Assign duties and manage team members
• Analyze market trends to gauge demand
• Resolve customer issues and requests promptly
Requirements:
• College degree in a relevant area
• 3 to 5 years' experience in the tourism sector
• Ability to perform under pressure
• Permanent or temporary residency in Canada
• Strong leadership and problem-solving skills
Enhance agency operations and elevate customer satisfaction through effective management.
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