Travel Operations Manager

Position: Travel Operations Manager Opportunity
Step into a leadership position as the Travel Agency Operations Manager, focusing on streamlining operations and boosting customer satisfaction. A full-time role, it requires leveraging your tourism expertise for effective management.

This key role at a customer-centric travel agency involves overseeing daily operations and managing staff to ensure high-quality service. With a college diploma and 3 to 5 years in tourism, you will be responsible for organizing tasks, analyzing customer needs, and handling complaints. Your insights will help develop strategies to improve agency effectiveness.

Key Responsibilities:

• Oversee daily operations at the travel agency

• Organize daily tasks for better performance

• Assign duties and manage team members

• Analyze market trends to gauge demand

• Resolve customer issues and requests promptly

Requirements:

• College degree in a relevant area

• 3 to 5 years' experience in the tourism sector

• Ability to perform under pressure

• Permanent or temporary residency in Canada

• Strong leadership and problem-solving skills

Enhance agency operations and elevate customer satisfaction through effective management.
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