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Job Description & How to Apply Below
Lead the charge in customer success as Indigo's Customer Operations Manager. Focus on omni-sales strategies, team leadership, and delivering top-notch customer service across all locations.
This role at Indigo requires a strategic approach in managing teams and ensuring that sales goals are met through exceptional service and insightful analysis. Advocate for customers and drive efficiency with high-tech solutions on the sales floor while leading engaging events. A commitment to the customer experience is key.
Key Responsibilities:
• Motivate team members for outstanding service delivery
• Analyze and improve performance data for sales goals
• Advocate for customer needs in decision making
• Manage visual merchandising and store activities
• Lead inventory management procedures
Requirements:
• 2-3 years of retail management experience
• Preferred college degree or equivalent experience
• Ability to remain active on the sales floor
• Flexible availability for evenings and weekends
• Bilingual in French/English for Quebec positions
Transform the customer experience at Indigo by embracing this management opportunity.
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