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Travel agency manager

Job in Calgary, Alberta, T3S, Canada
Listing for: Amazon Tours & Travels Inc
Full Time position
Listed on 2026-07-04
Job specializations:
  • Management
    Operations Manager, Client Relationship Manager
Job Description & How to Apply Below
  • Durée de l'emploi:
    Permanent
  • Langue de travail:
    Anglais
  • Heures de travail: 30 to 40 hours per week
  • Education:
  • Expérience:
  • Education
  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Work setting
  • Willing to relocate
  • Relocation costs covered by employer
  • Travel agency
  • Cruise ship
  • Tasks
  • Direct and control daily operations
  • Evaluate daily operations
  • Plan and organize daily operations
  • Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
  • Determine merchandise and services to be sold
  • Implement price and credits policies
  • Develop and implement marketing strategies
  • Determine staffing requirements
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Recruit, hire and supervise staff and/or volunteers
  • Conduct performance reviews
  • Supervise office and volunteer staff
  • Supply information on package tour vacancies
  • Sell travel products and travel insurance
  • Pre-flight documentation
  • Co-ordinate activities with local tour guides or leaders of performance groups
  • Computer and technology knowledge
  • Point of sale system
  • Database software
  • Adobe Acrobat Reader
  • Sabre
  • Central reservation system (CRS)
  • Amadeus
  • Galileo
  • Travel bookings
  • International travel
  • Domestic travel
  • Business travel
  • Work conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Sitting
  • Personal suitability
  • Analytical
  • Creativity
  • Efficiency
  • Goal-oriented
  • Hardworking
  • Positive attitude
  • Time management
  • Client focus
  • Efficient interpersonal skills
  • Organized
  • Patience
  • Ability to multitask
  • Employment terms options
  • Evening
  • Morning
  • Experience
  • 5 years or more
  • Employment terms options
  • Day
  • Weekend
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