Regional Director- Atlantic

At Northview, we are a passionate, community‑focused team dedicated to making our properties the best they can be. Headquartered in Calgary, AB, we currently operate in nine provinces and two territories, managing over 14,600 multi‑residential units, 1.25 million sq. feet of commercial space, and 200 executive suites. We are proud to live, work, and play in the neighborhoods we serve, next to our residents, hotel guests, and commercial tenants.

We are looking for a Regional Director
- Atlantic to join our Corporate‑Operations team in Calgary, AB. Reporting to the Vice President, Operations you will be an important part of our team, assisting in the effective operations of our property management offices, while providing exceptional customer service.

The Regional Director is a senior leader responsible for the strategic direction, operational performance, financial results, and people leadership of a regional portfolio. As a key member of the Residential Operations Senior Leadership Team, this role contributes to organizational strategy and drives initiatives that support Northview’s long‑term growth, operational excellence, customer experience, and profitability.

Providing leadership, coaching, and oversight to Regional Managers and their on‑site property management teams across multiple markets, the Regional Director is accountable for executing regional business plans, optimizing portfolio performance, enhancing customer and employee engagement, managing risk, and ensuring alignment with corporate goals and values. The Regional Director works collaboratively with corporate departments and executive leadership, fostering a culture of accountability, innovation, continuous improvement, and operational excellence while ensuring consistent service delivery throughout the region.

• Develop and implement regional business plans that align with organizational objectives, growth initiatives, and financial targets
• Serve as a member of the Residential Operations Senior Leadership Team, contributing to the development and execution of corporate and operational strategies
• Identify opportunities to improve operational effectiveness, customer satisfaction, market competitiveness, and asset performance
• Provide market intelligence, industry insights, and operational recommendations to executive leadership

• Direct and oversee the operational performance of a multi‑region residential portfolio, ensuring consistent execution of company standards and best practices
• Provide leadership and guidance to Regional Managers in achieving operational, financial, and customer service objectives
• Monitor and evaluate key performance indicators including occupancy, renewal rates, rent collections, delinquency, turnover, maintenance performance, resident satisfaction, and employee engagement
• Ensure timely resolution of escalated operational, customer service, legal, tenancy, and employee relations issues
• Drive operational consistency and continuous improvement initiatives across the portfolio
• Ensure compliance with all applicable federal, provincial, territorial, and municipal legislation, regulations, bylaws, and company policies

• Accountable for the overall financial performance of the assigned region
• Involvement in the development, review, and approval of annual operating and capital budgets
• Monitor financial performance against budget and forecast results throughout the fiscal year
• Identify opportunities to increase revenue, improve occupancy, optimize rental rates, and enhance asset value
• Oversee utility consumption, procurement practices, and expense management initiatives to maximize portfolio profitability
• Develop financial strategies and operational plans to improve portfolio performance and long‑term asset sustainability

• Lead, coach, mentor, and develop a team of Regional Managers and other direct reports
• Foster a high‑performance culture focused on accountability, engagement, customer service excellence, and results
• Conduct formal and informal performance reviews and provide ongoing coaching and feedback
• Support…