Grounds and Equipment Manager

Company Description

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry.

Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Why This Role Matters:
The Grounds & Equipment Manager plays a pivotal role in safeguarding a UNESCO World Heritage Site, ensuring the safety of guests and colleagues, enhancing the guest experience, developing team members, managing operational risks, and ensuring the long-term sustainability of grounds and equipment operations at Fairmont Chateau Lake Louise.

Reporting to the Director of Engineering, the Grounds & Equipment Manager provides strategic leadership, planning, and operational oversight for all exterior property operations, seasonal programs, and assets at Fairmont Chateau Lake Louise. This role is responsible for leading a diverse team, managing resources, ensuring safety and regulatory compliance, and delivering exceptional guest and colleague experiences. The successful candidate is a people-focused leader with a strong understanding of multi-season operations in a highly regulated alpine environment, including landscaping, snow management, and vehicle and equipment operations.

Start Date: September 2025
Contract Type: Permanent

• Provide visible, inspiring leadership to the Grounds team, fostering a culture of safety, accountability, and engagement.
• Define and communicate the vision for the Grounds department, translating it into actionable operational plans.
• Lead full-cycle people management, including recruitment, onboarding, training, coaching, performance management, and terminations in alignment with Fairmont policies and CBA agreements.
• Ensure all team members maintain current training and certifications, coordinating ongoing professional development.
• Manage operating budgets, payroll, and resources, ensuring cost control and optimal allocation.
• Collaborate effectively with internal departments to ensure smooth coordination of exterior operations with guest and colleague needs
  , without directing the work of other teams.
• Build leadership capacity within the team through mentoring, delegation, and structured development plans.
• Promote colleague engagement, inclusion, and alignment with Fairmont service standards.

• Direct and coordinate all daily Grounds operations, ensuring work is safely planned, prioritized, and executed efficiently.
• Lead snow removal operations across hotel and residence areas, including planning, staffing, and coordination during active weather events.
• Oversee summer operations, including landscaping, lawn care, floral displays, gravel removal, and line painting.
• Manage all commercial fleet and equipment, ensuring availability, compliance, reliability, and proper maintenance.
• Coordinate preventive maintenance, CVIP inspections, seasonal tire changes, and both on-site and off-site repairs.
• Monitor budgets, forecasts, and labor plans to meet seasonal and operational requirements.
• Ensure all Grounds colleagues are trained, qualified, and supported to perform their roles safely and effectively.
• Conduct daily reviews of safety conditions, weather impacts, and operational risks, implementing mitigation measures as required.

• Oversee the planning and execution of major seasonal features, including natural ice rinks (~120,000 sq. ft.), Ice Castle, and Ice Bar structures.
• Serve as the site champion for Motive Fleet Management, ensuring compliance, maintenance tracking, and continuous improvement across all assets.
• Maintain exterior property conditions to ensure guest and colleague safety, proactively mitigating seasonal hazards in coordination…